Privacy Policy for Nordic Rooster Supply ApS

Effective date: 10 May 2026

1. Introduction and company information

This privacy policy explains how Nordic Rooster Supply ApS collects, uses, discloses, and protects personal data in connection with its business activities, including the sale and supply of poultry-related products, equipment, feed, accessories, and related services.

Data controller: Nordic Rooster Supply ApS

Address: Nordic Rooster Supply ApS, Nørrebrogade 45, 2200 København N, Denmark

Email: [email protected]

Phone: +45 32 14 78 56

Nordic Rooster Supply ApS processes personal data in accordance with the EU General Data Protection Regulation (GDPR), the Danish Data Protection Act, and other applicable Danish and EU privacy rules.

2. Data collection and processing

Nordic Rooster Supply ApS may collect and process the following categories of personal data, depending on your interaction with us:

• Identification and contact data: name, address, email address, telephone number, company name, job title, and delivery information.
• Order and transaction data: purchased products, order history, payment status, invoices, delivery details, and customer service correspondence.
• Account and communication data: login details if an account is created, preferences, messages, complaints, and support requests.
• Technical data: IP address, browser type, device information, operating system, cookies, and website usage data.
• Marketing data: consent preferences, newsletter subscriptions, and interaction with marketing communications.
• Supplier and business partner data: contact persons, professional details, contract information, and invoicing details.

We generally collect personal data directly from you, but may also receive data from payment providers, delivery partners, public registers, or other business counterparties where necessary and lawful.

3. Purpose of data processing

Nordic Rooster Supply ApS processes personal data for the following purposes:

• to process and fulfil orders;
• to deliver products and services;
• to manage customer relationships and provide support;
• to issue invoices, process payments, and handle accounting;
• to communicate about products, services, delivery, and complaints;
• to administer supplier and business partner relationships;
• to send marketing communications where permitted and/or consented to;
• to improve our website, services, and customer experience;
• to prevent fraud, misuse, and security incidents;
• to comply with legal obligations, including bookkeeping and tax requirements.

4. Legal basis for processing

Nordic Rooster Supply ApS processes personal data only where a valid legal basis exists under GDPR. Depending on the context, the legal basis may be:

• Performance of a contract – where processing is necessary to enter into or perform a contract with you, such as fulfilling an order or providing customer support.
• Legal obligation – where processing is required to comply with Danish law, including accounting, tax, and record-keeping obligations.
• Legitimate interests – where processing is necessary for our legitimate interests, such as operating our business, improving services, preventing fraud, and managing customer or supplier relationships, provided your interests and fundamental rights do not override those interests.
• Consent – where you have given clear consent, for example for certain marketing activities or non-essential cookies, and where consent is required by law.

Where processing is based on legitimate interests, Nordic Rooster Supply ApS has assessed that the processing is necessary and proportionate for the relevant business purpose.

5. Data sharing and third parties

Nordic Rooster Supply ApS may share personal data with trusted third parties only where necessary and lawful. These may include:

• payment service providers;
• delivery and logistics partners;
• IT hosting, cloud, website, and security service providers;
• accountants, auditors, and legal advisers;
• marketing and communication service providers;
• public authorities, where required by law;
• other business partners involved in the fulfilment of our services.

All third-party processors are required to protect personal data and may only process it on our instructions and in accordance with applicable data protection law.

6. Data transfer to third countries

In some cases, personal data may be transferred to countries outside the EU/EEA if our service providers or business partners are located there or use infrastructure there. Where such transfers occur, Nordic Rooster Supply ApS will ensure that appropriate safeguards are in place, such as:

• an adequacy decision by the European Commission;
• the European Commission’s Standard Contractual Clauses;
• supplementary technical and organisational measures where necessary.

You may contact us for further information about international data transfers and the safeguards used.

7. Storage duration

Nordic Rooster Supply ApS retains personal data only for as long as necessary for the purposes for which it was collected, or as required by law.

• Customer and transaction data: retained for the duration of the customer relationship and thereafter for the period required under accounting and limitation rules.
• Accounting records: retained in accordance with Danish bookkeeping and tax legislation.
• Marketing data: retained until you withdraw consent or object, unless a longer retention period is required or permitted by law.
• Support correspondence: retained for as long as needed to handle the matter and for a reasonable period thereafter.
• Technical and cookie data: retained according to our cookie policy and applicable consent settings.

When personal data is no longer needed, it will be deleted, anonymised, or securely archived in accordance with applicable law and internal retention procedures.

8. User rights (access, rectification, erasure, restriction, data portability, objection)

Subject to the conditions and limitations set out in GDPR and Danish law, you have the following rights regarding your personal data:

• Right of access: to obtain confirmation of whether we process your personal data and receive a copy of that data.
• Right to rectification: to have inaccurate or incomplete personal data corrected.
• Right to erasure: to request deletion of your personal data in certain circumstances.
• Right to restriction: to request that processing be limited in certain situations.
• Right to data portability: to receive certain data in a structured, commonly used, machine-readable format and, where technically feasible, have it transmitted to another controller.
• Right to object: to object to processing based on legitimate interests and to object at any time to direct marketing.

If you wish to exercise any of these rights, please contact Nordic Rooster Supply ApS using the contact details below. We may need to verify your identity before responding to your request.

9. Withdrawal of consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

If you withdraw consent, Nordic Rooster Supply ApS will stop the relevant processing unless another lawful basis applies.

10. Right to complain

You have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe that Nordic Rooster Supply ApS has processed your personal data unlawfully or in breach of applicable data protection rules.

Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
Denmark
Website: www.datatilsynet.dk

We encourage you to contact us first so that we can try to resolve your concern directly.

11. Data security

Nordic Rooster Supply ApS takes appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures may include:

• access controls and role-based permissions;
• encryption and secure transmission methods where appropriate;
• regular backups and system monitoring;
• staff confidentiality obligations and training;
• supplier due diligence and processor agreements;
• incident response procedures and security reviews.

While we strive to protect personal data, no system can be guaranteed to be completely secure.

12. Contact information

If you have any questions about this privacy policy or about how Nordic Rooster Supply ApS processes personal data, please contact us:

Nordic Rooster Supply ApS
Nørrebrogade 45
2200 København N
Denmark

Email: [email protected]
Phone: +45 32 14 78 56

13. Changes to privacy policy

Nordic Rooster Supply ApS may update this privacy policy from time to time to reflect changes in our processing activities, legal requirements, or business operations. The latest version will always be available through our website or upon request.

We encourage you to review this privacy policy periodically to stay informed about how we process personal data.